Topic of the month

January 2011
Don’t concentrate on projects only – think about process operations

There is a tendency to reduce process management to projects. Operations of processes – be they new processes or changed processes - seem to play only a minor role in discussions about and the application of BPM.

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September 2009
Putting strategy into processes

Few will dispute the notion that IT follows business follows strategy. This is pure business admin 101. But when we recently put the question of how processes reflect and support strategy to a roundtable meeting and at some expert communities, the answers were surprising:

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