Many companies are forced to rely on time- and budget-consuming analysis and discovery tasks to find out how their processes actually work before being able to start any process improvement work. And when they do, lack of customer focus and design quality issues lead to results that are below expectation.
Instead, companies should be concentrating on continuously re-balancing their processes between customer expectations (value creation), workforce requirements and capabilities and good management practice (control and improve).
The Process Experience method helps businesses continuously identify, implement, change and adapt strategies for their processes that allow them
To find out how the taraneon Process Experience method can help improve your process experience, visit the download area or contact us directly. With more than 20 years of experience in business process management, we can help you to achieve your process objectives.